tcs world travel

TCS World Travel has hosted guests on adventures of a lifetime for over 30 years. We have developed and operated over 300 expeditions to more than 200 destinations. Our all-inclusive journeys deliver unparalleled and meaningful experiences in unique destinations around the globe. TCS operates luxury jet tours under its own brand as well as for strategic partners, including Four Seasons as well as custom, bespoke travel experiences. Our expertise has led us to be the most-awarded jet expedition company in the world, winning accolades over multiple years in the Travel + Leisure World’s Best Awards, AFAR travelers’ Choice Awards, Conde Nast Traveller Readers’ Choice Awards, and Departures Legend Awards among others.

We are looking to hire a Product Manager to join our team! Reporting to the Senior Program Manager, you’ll design and deliver extraordinary private jet expeditions and small jet programs for discerning travelers. This role combines strategic planning, operational excellence, and creative itinerary development to ensure every journey exceeds expectations.

You’ll collaborate with global partners, manage budgets, and oversee all aspects of trip operations from concept to execution while maintaining the highest standards of quality, safety, and guest satisfaction.

What we’ll offer:

• An extra 3 vacation days each year
• Birthday Off
• Employee Assistance Program
• Employee Group Travel Benefits
• Hybrid working

What you’ll do:

• Product Development: Research destinations and markets to craft innovative itineraries. Create detailed day-by-day plans for operational, marketing, and sales teams.
• Supplier Management: Build and maintain relationships with airlines, hotels, and DMCs. Negotiate contracts and ensure compliance with safety and company standards.
• Financial Management: Develop and manage trip budgets, pricing itineraries to meet revenue goals.
• Operations: Oversee logistics including hotel bookings, flight routing, and supplier coordination. Conduct pre-trip planning and on-site inspections.
• Quality Assurance: Ensure itinerary accuracy and guest satisfaction. Uphold health, safety, and animal welfare protocols.
• Sales & Marketing Support: Collaborate on promotional materials and assist with trip sales.
• Business Development: Create customized itineraries for partner organizations aligned with their brand and financial targets.
• Communication: Share updates and expectations with Expedition Leaders and stakeholders. Provide clear, constructive feedback.
• Travel: Up to 10% domestic and international travel for trip operations, scouting, and industry events.

What you’ll bring:

• 3+ years negotiating purchase or service contracts, ideally in hospitality or travel.
• Strong organizational and time management skills; ability to manage multiple complex projects.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office; Smartsheet experience preferred.
• Ability to work independently and collaboratively.
• High level of professionalism, discretion, and confidentiality.
• Adherence to health, safety, and compliance standards.

Preferred Qualifications:

• Experience in luxury travel or high-end destinations.
• Knowledge of TCS operations and products.
• Aviation or itinerary development experience.
• Client-facing experience, including presentations and relationship management.

We believe people perform best when they can be their true selves and diverse teams drive better results. We’re committed to fostering a diverse, equitable, and inclusive environment where everyone can succeed.

Travelopia ensures an inclusive workplace for all. If you need accommodations during the recruitment process, please inform us here: Talent@Travelopia.com

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