marine
Laundry Supervisor
The Laundry Supervisor will support the Operations Managers and work closely with several local managers to build and implement the Yachts sustainability project for the British Virgin Islands business. The Laundry Supervisor will provide key administrative and hands-on support for driving key systems and maintaining a variety of records and applications related to the department, whilst building positive relationships amongst the team!
What you will be doing
- Manage the day-to-day operations of the Laundry/Housekeeping department
- Develop an action plan in response to the outcome of the inspection and communicate to senior management as required.
- Regular review of tasks undertaken at the end of every single day to ensure adequate and appropriate feedback to all parties impacted, including hotel guests.
- Liaise with cleaning supplies and linen service providers when reordering and renting to maintain par stock.
- Conduct inspection on safety equipment and regularly used machinery, i.e washer machine, and report any issues found to senior management.
- Conducting in-house training.
- Establishment of cleaning standards and procedures for workers and ensure adherence to these standards and procedures.
- Mentoring and developing employees.
- Scheduling and assigning specific duties/roles to line staff and ensuring that they are carried out expertly.
- Make sure that whatever assignment or duty to be carried out, has enough personnel to see it through, and that they (the workers/personnel) have enough supply of the required equipment with which to complete the assigned tasks.
- Inspection of cleaning equipment on a regular basis to know when they are worn out and request replacement.
- Controlling and supervising the usage of cleaning materials to avoid or minimize waste and/or misuse.
- Providing any form of required assistance to line staff while they carry out their duties.
The ideal candidate will have the following
- At least 4 years as an experienced worker cleaning and maintaining laundry equipment and machinery, and public areas.
- Ability to use computer software programs such as Microsoft Word/Excel/Outlook, reservation systems, and/or internet-based data centers.
- Ability to work in a fast-paced environment, multitask, and manage various projects at once.
- Self-starter with the ability to work under own initiative.
- Ability to meet deadlines under pressure. Able to be organized and respond to changing priorities.
- Strong analytical, communication, and interpersonal skills.
- Strong team spirit and flexibility.
- Ability to develop effective relationships with staff.
- Ability to maintain confidentiality and discretion.
- A basic degree in any hospitality-related field is also required.
Other Job requirements
- Must possess excellent communication skills in speaking, writing, and even in listening.
- Must have good interpersonal attributes (easily approachable).
- Ability to walk and stand 80% of the day.
- Ability to use VHF radio, including the accurate use of call signs.
- Excellent decision-making ability.
- Must be proactive in the line of duty.
- Must have the ability and willingness to work as part of a team, and most importantly, lead a team.
- Should have a clear understanding of customer service guidelines/principles and a good base knowledge of the yachting industry with an understanding for health and safety in the role.
- Must have proven experience in cleaning and supervision of cleaning procedures.
Our Commitment to Diversity, Equity, and Inclusion
We believe people perform best when they can be their true selves, and diverse teams drive better results. We’re committed to foster a diverse, equitable, and inclusive environment where everyone can succeed
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