exodus travels & headwater

At Exodus, we love adventure travel and always have. We first took a group of travelers to the Himalaya 50 years ago and have since expanded to every continent of the planet. Today, we offer hundreds of itineraries across the globe, focusing on responsible travel that supports local communities and preserves the environment while aiming to provide meaningful experiences to all who travel with us.

We are looking to hire a Product Analyst to join our team! Reporting to the Head of Product Management, you’ll lead the strategic development of their destinations for the UK and North America source markets, focusing on innovative product development, effective contracting and negotiations, supporting operations, and driving excellent customer satisfaction.

What we’ll offer:

• Medical, dental, and retirement benefits.
• 25 days of vacation time, Birthday PTO, Volunteer PTO.
• Educational travel opportunities.

What you’ll do:

• Manage a range of tours, extensions, and hotels through direct and DMC contracting across the assigned destinations.
• Analyse customer and competitor data to build an innovative, outstanding, and commercially profitable regional portfolio and strategy.
• Maintain and cultivate strong supplier relationships, managing rate negotiations, overrides, and commercial agreements, external marketing agreements, including with tourist boards, contractual compliance, and ensuring health & safety objectives.
• Build and manage a positive and constructive relationship with your range of local operators throughout the contracting and operational cycle.
• Maintaining excellent operational standards by analysing and acting on customer feedback and trends.
• Working closely with the commercial teams to optimize our tours through volume, revenue, and trip fill.
• Support marketing and trade with inspirational content and trading requirements, ensuring we are using product insights to effectively market our destinations to grow our source markets
• Support the international sales team to understand requirements, maximize tour occupancy, and remove barriers to booking.
• Ensure product content is accurate and optimized to support online conversion targets, focusing on accurate trip content and quality.

What you’ll bring:

• A motivated and inspiring individual to help deliver outstanding product experiences to our customers and profit to the business.
• A passionate traveller with a specialism or expertise in the Americas region and associated products.
• Strong experience in product management and contracting in a travel or tour operator business.
• A proven experience in negotiating rates, commercial agreements, and tactical buying.
• Excellent attention to detail. Strong analytical & commercial skills.
• Strong communication skills.
• Ability to prioritize and manage workloads on a day-to-day basis, adept at moving deadlines, and fast-paced environment.
• Interest or experience in outdoor or adventurous activities such as trekking, walking, or cycling is an advantage.
• IT literate - Excel, PowerPoint, and Word.
• Be able to travel regularly and last minute for business purposes.

We believe people perform best when they can be their true selves, and diverse teams drive better results. We’re committed to fostering a diverse, equitable, and inclusive environment where everyone can succeed.

Travelopia ensures an inclusive workplace for all. If you need accommodations during the recruitment process, please inform us here: Talent@Travelopia.com

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