exodus travels & headwater

At Exodus, we love adventure travel and always have. We first took a group of travellers to the Himalaya 50 years ago and have since expanded to every continent of the planet. Today, we offer hundreds of itineraries across the globe, focusing on responsible travel that supports local communities and preserves the environment while striving to provide meaningful experiences to all who travel with us.

We are looking to hire a Sales Consultant to join our team! Reporting to one of our Sales Team Leader. You´ll be part of our UK Contact Centre and will be the first point of contact for customers looking to plan their next adventure, helping them find the trip that's right for them from their very first enquiry through to booking. By combining your sales expertise with a genuine passion for travel, you'll build trusted relationships, guide customers with confidence, and create a seamless experience across every interaction. You'll play an important role in achieving team goals while helping more people discover the unforgettable experiences that reflects the Exodus brand.

What we’ll offer:

• Competitive base salary (£25,000 - £28,000) and OTE (Up to £53,000+) annually.
• Comprehensive health benefits
• Retirement savings plan with company contributions
• Generous paid time off allowance and birthday day off
• Flexible hybrid working schedules 
• Parental leave and family-supportive policies
• Charity or volunteering time off
• Group-wide travel discounts

What you’ll do:

• Managing inbound sales enquiries across phone, email and live chat.
• Proactively progressing opportunities through your sales pipeline to maximise conversions.
• Building rapport with customers, understanding their needs, and recommending the most suitable trips.
• Confidently converting enquiries into bookings, including collecting deposits.
• Working towards and exceeding monthly sales and performance targets.
• Using structured sales frameworks to guide conversations and improve conversion rates.
• Collaborating with post-sales and wider internal teams to deliver a seamless customer experience.
• Sharing your travel knowledge and enthusiasm to inspire customers and build confidence in their travel plans.

What you’ll bring:

• Proven sales experience with a track record of meeting or exceeding targets.
• Strong communication and relationship-building skills, with the ability to influence customer decisions.
• A genuine passion for travel and strong geographical awareness.
• A proactive, results-focused approach with accountability for your own performance.
• Openness to feedback and a commitment to continuous learning and development.
• The ability to manage a high-volume sales pipeline in a fast-paced environment.
• Strong attention to detail and a commitment to delivering excellent customer service.
• A collaborative team player who contributes to a positive, high-performing culture.
• An interest in building a long-term career with us

We believe people perform best when they can be their true selves and diverse teams drive better results. We’re committed to fostering a diverse, equitable, and inclusive environment where everyone can succeed.

Travelopia ensures an inclusive workplace for all. If you need accommodations during the recruitment process, please inform us here: Talent@Travelopia.com

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