exodus travels & headwater

At Exodus (part of Travelopia), we love adventure travel and always have. We first took a group of travelers to the Himalaya 50 years ago and have since expanded to every continent of the planet. Today, we offer hundreds of itineraries across the globe, focusing on responsible travel that supports local communities and preserves the environment while aiming to provide meaningful experiences to all who travel with us.

We’re looking for an enthusiastic Product Executive to join our busy Product & Commercial team. Reporting to our Head of Product Management, you’ll help deliver award-winning small-group adventure holidays, supporting our Africa region while collaborating closely with the wider product team.

You’ll liaise with suppliers and internal departments to ensure our customers receive the best possible experience at every stage of their journey. This is a varied role combining operational and administrative support, and we’re looking for someone with a proactive attitude who is eager to contribute to the success of our team.

What we’ll offer:

• Flexible hybrid working (2 days a week in our Cape Town office)
• Competitive salary plus performance-based bonus scheme
• Medical aid, life insurance and pension fund
• Travel benefits and discounts
• 21 days annual leave plus SA public holidays and your birthday off!
• Ongoing training and development opportunities
• A collaborative and high-performance culture

What you’ll do:

• Assist with all aspects of product planning, contracting and operational support.
• Support with day-to-day queries and tasks for your areas, acting as a key point of contact for overseas suppliers and internal teams.
• Ensure tour content is accurate and up to date.
• Ensure contracts, PLI and risk assessments are in place for all trips and filed correctly.
• Awareness of your markets and understanding of competitive offering.
• Support the wider business with arrangements for staff travel & familiarisation trips.

What you’ll bring:

• At least one year’s experience in the travel industry, preferably within a Product, Operations or Commercial setting
• Knowledge of, and first-hand travel experience within the African continent
• Excellent attention to detail
• Strong multi-tasking skills, with the ability to manage multiple priorities simultaneously
• Proven problem-solving skills, confidently coordinating across internal teams and overseas suppliers to resolve issues efficiently
• A passion for helping provide a quality product which results in high customer satisfaction
• Commercial awareness
• Proactive, self-starting approach
• Clear and professional written English
• A genuine passion for travel

We believe people perform best when they can be their true selves and diverse teams drive better results. We’re committed to fostering a diverse, equitable, and inclusive environment where everyone can succeed.

Travelopia ensures an inclusive workplace for all. If you need accommodations during the recruitment process, please inform us here: Talent@Travelopia.com

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