About Travelopia

Travelopia is a leading collection of specialist travel brands, united by a shared passion for delivering exceptional, experience-led holidays. From boating and yachting to adventure and tailor-made travel, our brands operate across multiple regions, creating unforgettable journeys for customers around the world.

As part of the Travelopia group, Le Boat is the world’s leading provider of self-drive boating holidays, with more than 55 years of experience across Europe and Canada. Our ambition is to continue strengthening our customer data capabilities to support growth, innovation, and exceptional customer experiences.

What We Offer

• Competitive salary
• Flexible working hours with a hybrid working model
• Opportunity to work within a global, multi-brand travel organization
• Exposure to complex data challenges and high-impact business initiatives
• A collaborative, inclusive culture where diverse perspectives are valued
• Strong learning and development opportunities to grow your data and analytics career

What You’ll Do

• Own and develop the customer data strategy: Partner with the Head of CRM to plan and deliver Le Boat’s long-term data strategy, ensuring the HubSpot database is structured, scalable, and fit for purpose.
• Manage database performance and integrity: Maintain a high-quality single customer view, ensuring accurate, secure, and compliant data flows to and from HubSpot.
• Enable business teams through data: Act as the HubSpot subject-matter expert, supporting Sales and Marketing teams with queries, training, and self-serve capabilities.
• Support growth and lead generation: Ensure end-to-end processes for capturing, managing, and storing customer data are effective, GDPR-compliant, and optimised to support growth targets.
• Deliver reporting and insights: Build, maintain, and optimise dashboards and reporting to provide clear, actionable insights for stakeholders across the business.
• Collaborate with teams: Work closely with CRM, Sales, Marketing, Technology, Operations, Legal, and Compliance teams, as well as HubSpot partners, to deliver data-driven solutions.
• Drive continuous improvement: Identify system enhancements, troubleshoot data issues, and recommend process improvements to improve efficiency and data quality.

What You’ll Bring

• Strong HubSpot expertise: Proven, hands-on experience with HubSpot CRM architecture, data models, custom properties, integrations, automation, and data quality management.
• Data management and governance experience: A solid background managing large datasets, maintaining data hygiene, and ensuring compliance with privacy and data protection regulations.
• Analytical and problem-solving skills: A highly analytical mindset with the ability to translate complex data into clear insights and recommendations.
• Excellent communication and stakeholder management: Confidence working with cross-functional teams and explaining technical concepts to non-technical audiences.
• Delivery focus: Ability to manage multiple priorities, meet deadlines, and deliver high-quality outcomes in a fast-paced environment.
• Growth mindset: Curiosity, adaptability, and a desire to continuously learn and develop deeper data and analytics capabilities.

We believe people perform best when they can be their true selves and complementary teams drive better results. We are committed to encouraging a diverse and inclusive environment where everyone can succeed. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation & advise us here: Talent@Travelopia.com