Enchanting Travels & hayes & jarvis

Enchanting Travels is a dynamic and innovative travel company that crafts custom journeys across 80 countries in Asia, Africa, Latin America, Europe, and Oceania. Founded in 2004 and now a proud member of Travelopia, the world’s leading collection of experiential travel brands, we’ve made travel dreams come true for thousands of global guests.

Our success stems from our passionate, service-oriented, and multicultural team of 200+ employees from 17 nationalities, with offices in the USA, Germany, UK, India, Costa Rica, South Africa, and Kenya.

We are entering our next and most exciting phase of growth on our way to becoming the world's leading business for private luxury custom travel. We are now looking for an exceptional sales leader to join our senior leadership team and drive our global sales agenda.

The Global Vice President of Sales is a pivotal leadership role within Enchanting Travels, responsible for setting and executing the global sales strategy and driving performance across our core source markets: North America, Germany, and the UK.

Based in Denver, USA, this role will report directly to the Managing Director of Enchanting Travels and sit on the company’s Senior Leadership Team as well as in the Travelopia Sales Leadership Group, which has leaders from iconic travel brands such as TCS, Quark, Moorings, etc.

The Global VP of Sales will lead a talented sales organization of approximately 70 team members worldwide, including four direct reports.

This leader will be responsible for shaping the sales strategy, driving conversion and revenue growth, developing high-performing teams, and leading the organization through an AI-enabled sales transformation that sets new benchmarks in efficiency, personalization, and customer experience.

Key Responsibilities

Revenue Growth & Sales Strategy

• Own the global sales strategy, ensuring alignment with Enchanting Travels’ growth ambitions
• Deliver revenue and profitability targets across all core source markets
• Set annual, quarterly, and monthly sales plans and monitor performance against goals
• Define and refine sales processes, metrics, and incentive structures that drive conversion and accountability

Conversion & Sales Enablement Excellence

• Direct and oversee the sales enablement efforts to enhance team effectiveness, productivity, and guest satisfaction
• Oversee pipeline management, conversion optimization, and CRM performance
• Implement data-driven insights to identify opportunities and improve win rates
• Partner with Marketing, Product and Operations teams to ensure end-to-end alignment between lead generation, sales, and guest experience

Team Leadership & Development

• Build, inspire, and develop a high-performing global sales organization
• Provide mentorship, coaching, and career development for regional heads and sales managers
• Foster a culture of collaboration, excellence, and continuous improvement across teams and markets
• Lead by example with integrity, transparency, and empathy

Transformation & Innovation (AI and CRM)

• Direct the modernization of sales processes through AI-powered tools and analytics
• Champion innovation in lead management, personalization, and guest engagement
• Ensure that technology and automation are leveraged to enhance, not replace, the human touch central to Enchanting Travels’ service ethos

What We’re Looking For

Experience & Expertise

• Proven track record of leading and scaling high-performing sales teams to deliver strong commercial outcomes
• Demonstrated success in building operational excellence and effective sales systems that drive consistency and conversion
• Experience designing and executing scalable sales architectures, processes, and performance management frameworks
• Strong people development skills with a proven ability to mentor, coach, and elevate senior leaders and their teams to higher performance levels
• Ability to lead confidently and assertively while fostering collaboration and accountability
• Experience in leading larger sales organizations and guiding them through transformation and growth
• Demonstrated success in driving sustained revenue growth
• Prior experience in the travel, tourism, or luxury services sectors is an advantage but not required
• Multicultural leadership experience is a plus

Personal Attributes

• Inspirational and visionary leader with the ability to energize and align diverse teams behind a shared ambition
• Strong strategic thinker who combines a data-driven mindset with creative problem-solving
• Operationally disciplined and results-oriented, capable of translating strategy into clear goals and measurable outcomes
• Assertive, confident communicator with presence and clarity at all organizational levels
• Passionate about people and performance, balancing empathy with accountability
• Curious, innovative, and forward-thinking. Comfortable leading through change and driving continuous improvement
• Resilient, adaptable, and motivated by ambitious growth targets

What We Offer

• Base salary of USD180,000-190,000 + annual performance-based bonus of 15-30%
• Comprehensive healthcare including medical, dental, and vision insurance
• 401(k) with company match
• Generous Paid Time Off (PTO) and paid holidays
• Parental leave and family-friendly policies
• A unique opportunity to shape the growth of a high-potential, purpose-driven brand
• A diverse, inclusive, and supportive team where your voice is heard and valued

We believe people perform best when they can be their true selves and diverse teams drive better results. We’re committed to fostering a diverse, equitable, and inclusive environment where everyone can succeed.

Travelopia ensures an inclusive workplace for all. If you need accommodations during the recruitment process, please inform us here: Talent@Travelopia.com

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