Enchanting Travels & hayes & jarvis

Enchanting Travels is a vibrant, innovative company specializing in exceptional tailor-made journeys across 50+ countries in Asia, Africa, Latin America, Europe, and Oceania. Founded in 2004 and owned by Travelopia, the world’s leading collection of experiential travel brands, we have fulfilled the travel dreams of thousands of guests worldwide. Our success relies on a passionate, service-driven multicultural team of 160 individuals from 17 nationalities, working across offices in the USA, Germany, India, Costa Rica, South Africa, and Kenya.

We are looking to hire a Travel Consultant to join our team! Reporting to Head of Market, you’ll partner with travelers to understand their travel aspirations and, by demonstrating your destination expertise, craft and present compelling, tailor-made proposals crafted to convert into confirmed bookings. This is an excellent opportunity for someone who loves talking about travel, enjoys planning trips, and takes pride in making travel dreams come to life. Our goal is to generate sales while ensuring every guest returns home having had an enchanting travel experience that goes above and beyond and encourages them to return as our guests again.

What we’ll offer:

• Base salary + Commission gives possibility for $62k-$65k OTE on the 1st year.
• Hybrid Work Environment
• 17 PTO Days/ 8 Paid Holidays/ Birthday off
• Medical, Dental, Vision Plans
• Comprehensive benefits package including 401k.
• Employee Assistance Program
• Employee Group Travel benefits and familiarization trips
• Opportunities for career growth and development.

What you’ll do:

• Engage with guests primarily via video calls, as well as phone and email to comprehend their travel preferences and requirements.
• Compose and sell custom, tailor-made travel experiences to destinations around the world, maintaining a target of 1-2 confirmed bookings per week.
• Provide guide travel advice and recommendations to ensure each trip is outstanding and memorable.
• Build and cultivate long-term relationships with guests to encourage repeat business and referrals.
• Collaborate with internal teams, including operations and destination guides, to ensure magnificent trip execution.
• Meet and exceed sales targets through consultative selling and excellent customer service.
• Stay up to date with travel trends, destination knowledge, and industry developments.
• Handle booking confirmations, payments, and other administrative tasks related to trip planning efficiently to trip finalization.

What you’ll bring:

• Previous consultative experience in travel sales, luxury travel, or a related customer-facing role is helpful.
• Passion for travel and deep knowledge of various destinations and cultures.
• Bias for action allowing you to help move each sale along, ask for the sale & move quickly
• Strong consultative sales skills with a customer-centric approach.
• Excellent communication and interpersonal skills.
• Ability to build rapport and establish trust with guests.
• Ability to work flexible hours to accommodate international guests in different time zones.

We believe people perform best when they can be their true selves, and diverse teams drive better results. We’re committed to fostering a diverse, equitable, and inclusive environment where everyone can succeed.

Travelopia ensures an inclusive workplace for all. If you need accommodations during the recruitment process, please inform us here: Talent@Travelopia.com

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