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Flotilla Host
Dubrovnik, Croatia, 0
Per Month
Permanent * Full time
Posted: Monday, September 30, 2024
JR1157496DubFH
Documents
At Sunsail, we strive to deliver the best sailing holidays, giving customers unique experiences on the water!
We share our customer's passion for sailing and have built a reputation for unparalleled on-water holidays, customer service and reliability that ensures guests return time after time. Sailing adventures specifically tailored to every customer, be it an adult group or family vacation, from flotilla charters or courses at our sailing schools, we design the perfect experience they'll never forget. We have something to suit everybody regardless of experience level or vessel preference.
Our flotilla holidays provide the perfect balance between sociable sailing and unobtrusive support. Working within our flotilla team allows you to be part of our customer's holiday; you will ensure the successful running of an organised itinerary exploring beautiful destinations. From daily briefings to punch parties and regattas, flotillas bring new friends together.
Sunsail is recruiting flotilla hosts based in Greece and Croatia to work in the Mediterranean for the Summer. Full seasonal roles are available on a one-week or two-week flotilla route. Full and high-season positions are open, and following successful summer placements, winter opportunities may be available.
Primary duties will centre around the yachts, the base and ports of call. You and your lead boat team will be the face of the company. Working hours vary, and you MUST be flexible to operational requirements. You may sometimes be required to assist with other flotillas or base duties. At the beginning and end of the season, you may be asked to carry out fleet re-fit/lay-up. The yachts are prepared for the upcoming season or furloughed for winter during these periods. It includes painting, cleaning, repairs, and anything else required to prepare the yacht for the season or placed under furlough.
What you will be doing
Ensuring the safety of all clients throughout the trip.
Being the first point of call for all general client problems.
Full first-day briefing to the entire flotilla and daily briefings to clients on the route, including local information, attractions and facilities.
All yacht preparation on turnaround days, including laundry packs, starter packs, and on-board cleaning where necessary.
Greeting clients and assisting with boarding, followed by individual introductory welcome briefs.
Coordinating group meals, Welcome Parties, competitions, local tours, and other social events throughout the flotilla.
Making and buying prizes for prize-giving at the end of each flotilla for all of your yachts.
Accounting and running of flotilla budgets.
Regular inventory checks of both the domestic & and safety equipment on board each yacht.
Answerable to clients for any deficiencies in cleanliness or equipment.
Issue and collection of relevant paperwork with clients.
Cleanliness and good presentation of the lead boat at all times.
Assisting the skipper and technician with all aspects of supporting the guests whilst on the flotilla.
Any other duties as directed by the Base Manager.
What we are looking for
Yacht Sailing Experience (RYA Day Skipper/Competent Crew or equivalent desired)
Experience in a customer-facing environment.
Experience coordinating events for large groups of people.
Social, positive personality.
Level-headed and able to solve problems on your own.
Ability to work through pressurised conditions and with time constraints First aid certificate is desirable.
Upbeat and enthusiastic demeanour.
A great teammate.
Package
Competitive industry standard salary.
Accommodation.
Return flights from your home country to the base.
Uniform.
Travel Insurance.
Staff deals on yacht holidays.
Global career opportunities.
Sponsorship opportunities for top-performers.
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